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Forte furniture Products India Pvt Ltd. warrants this product to be free from any manufacturing defect at the time of sale and for the period of 12 months from the date of sale as evidence by the sale particulars mentioned in the invoice. If during the warranty period, this product is proven to be defective under normal usage in design or workmanship, our representatives will assist in evaluating the complaint and subsequently repair or replace the defective part on the conditions stated hereafter.
The repair and replacement of such defective parts constitute complete fulfillment of all the obligations of Forte furniture and specifically excludes any product problems arising out of mishandling, improper handling, third party assembling, incorrect assembling and willful damage.
Please retain invoice of the product carefully, as the invoice needs to be produced to avail a warranty claim. Any claim or dispute arising out of this warranty shall be subject to the jurisdiction of courts in Chennai.
THE WARRANTY DOES NOT COVER
1) Damages due to Misuse, Abuse, Heavy soiling, Accidents, Fire or Acts of nature, Damage or Discoloration caused by sunlight/water.
2) Variation in colour or graining of wood, wood products or materials of similar nature
3) Damages due to negligent and improper movement, improper storage, third party assembling, incorrect assembling and willful damage to the product
4) Scratches, Chips, Rips and Tears that occur after the purchase
5) Commercial usage will annul terms of warranty
6) Non retaining of proof and date of purchase
* Forte furniture will either repair or replace the furniture, at its sole discretion.
At Forte, we are committed to highest level of customer experience. You can get most of the answers to your queries in FAQ section in the website. In case you still have an unanswered query you can reach out to us at – Forte furniture products India Private Limited, 40, Second main road, 1st Floor, Unipunch pride building, Ambattur Industrial estate, Chennai – 600058, Ph:+91-44-48593388, firstname.lastname@example.org
Quality spot on
Delivery on time
Price a bit pricey however quality is excellent n unique features
Will continue to purchase from website /shop
Wonderful furniture, much better quality than I expected, especially for the price we paid
I would highly recommend both the company and the furniture. Ordered at the start of Covid, which resulted in a delay of about 3 weeks from the original delivery date but the team were very good at communicating the delays with call and mail communications. Delivery was excellent and on time, with all goods dropped off at my house by the courteous and friendly team.
Great Ombra Queen Bed and fantastic communication and delivery from this company